How to Preorder
We have custom designed a process that automatically calculates your member discount as you go along so that you can spend more! Well actually, it’s so that you don’t spend too much and get a shock on the day when we hand over your beautiful box of veges.
There is a process to follow to make sure this goes smoothly for all of us, so please follow our guidelines below and there’s also a list of FAQs at the end.
The Home Page
At the base of the preorder home page you can see there is a Sign In link. It is not mandatory to have an account to place an order, it’s just you get an awesome discount when you’re a co-op member. (don’t tell anyone, it’s 20%)
Not Signed In
At the checkout stage, if you haven’t signed in yet (or you’re not a co-op member), you will see there is no discount applied to the Total.
Click on Sign In.
The following page will appear:
If you’ve already joined as a member, then you must use your registered email address here in order for the system to recognize you and calculate the discount.
Now go and check your email for the link. It is sent from “Ground Grocer <email@example.com>”
The Subject line is: “Ground Grocer: Sign In link”
The link takes you straight back to the checkout page below:
The discount has been applied and the link at the base of the page now says “Sign Out”.
Don’t sign out, you’ll have to do the “check email” step again next time.
Because the cookie lives for 14 days, you’ll be able to do an order one more week without going through the “check email” step.
…and check out that amazing discount!
When can I place an order?
You will receive an email from our office every Thursday with the latest news and the order link. Expect this email about 1pm.
What’s the latest I can order?
The order page is closed Friday morning about 4am when we start processing orders.
When do I get my order?
Pickup is Saturday morning from 7am-1pm. Arrangements can be made if you cannot get to the shed in time.
What are my payment options?
We don’t accept payment on the website because the exact total of your weighed goods will differ slightly. Consider your website order a “quote” which is accurate to a few dollars either way.
We accept Credit/Debit cards with Paypass or insert/pin options.
If I’m not a member, can I join when I pick up my Grocery Box?
Sure! We’d love you to. And, we’ll deduct the member discount so you can start saving on your very first order.
How much does it cost to be a co-op member?
$20 per year. Click here to download the membership form.
Do I have to “Sign in” every time I place an order?
Simply check the base of the order page before you checkout. If it says “Sign In” then click on it and go through the steps above. If it says “Sign Out” then you’re already set to go.
Can I do more shopping when I get there?
Of course. In fact, there are other items in our shed that don’t make the website because we may only get them delivered Saturday morning from our local backyard growers. (things like Rocket, Herbs, native fruit and greens, bush tucker…all sorts of cool local produce.)